Error When creating new businesses

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When i try to create a new business in my manager.io (server edition) i am getting an error that

The name you have entered contains a folder separator (e.g., ‘/’ or ''). Folder separators are not allowed in names. Please remove any ‘/’ or '' characters and try again.

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@Ealfardan @lubos i am still failing to create new businesses

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Hello @Aniwene_Madolomani,

First of all, what OS are you using for your server.

Second:

  • did you configure your application data folder?

  • What’s the path for that?

  • Did you confirm the path exist?

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Fixed in the latest version (25.8.3). The issue was that when you launched server edition with -path argument, you’ve used trailing slash in path. E.g. -path /MyData vs -path /MyData/ The latest version will ignore the trailing slash.

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Hello @lubos , I updated the software by the following instructions from (https://www2.manager.io/server/installation/ubuntu/)

Unfortunately, I am still facing the same error.

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Please show the screenshot with error and version number to prove the issue is still present in the newer version.

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I am using Alamalinux

Yes, my application data folder is /root/Documents/Manager.io/

Yes, By two ways,

  • I can see it when i check the status of the application
  • I can also access it, by → cd command.
  • I can see the businesses here → ls -l /root/Documents/Manager.io/
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It was still failing. But i just realized now its my human error, i updated the application but forgot to restart it.

After restarting the service its now working fine.

Thank you @lubos @Ealfardan

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Thanks @Aniwene_Madolomani for the update. This will help us troubleshoot other similar cases.

Glad you sorted your issue out

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