Hello everyone,
We’ve installed a server edition in our cloud, and when I attempt to create a company it shows the error - “The name you have entered contains a folder separator (e.g., ‘/’ or ''). Folder separators are not allowed in names. Please remove any ‘/’ or '' characters and try again.”. It’s strange that it happens even though I clearly haven’t used a folder separator for the name as displayed in the screenshot. What is the cause of this error? I disabled all the extensions in the browser, yet still it shows the error.
You must have made an error installing it. You do not even provide details such as Operating System and Manager version.
In any case see https://www.manager.io/server-edition and note:
Can you help installing server edition?
We do not provide installation service. Server edition works as a custom web-server. If you do not have an experience with web-servers, please seek local IT specialist or sign up for cloud edition. Cloud edition is identical to the server edition in terms of features and functionality. The key difference is that the cloud edition is professionally hosted by us, offering a seamless experience without the need for self-hosting.
and;
How do I install server edition?
To install the server edition, download the archive for your operating system and processor architecture. Extract the contents of the archive into your desired folder. On Windows, launch
ManagerServer.exe, and on Linux or macOS, open a terminal, navigate to the folder, and run./ManagerServer. This will launch HTTP server on port 8080 which you can access from your web-browser.
Once you get it to work and put into production, also note that:
How long can I evaluate free trial version?
Free trial on server edition has no time limit. You will see notice at the top informing you of running free trial. When you are satisfied with the software, please purchase product key to register the copy and remove the notice.
Only the Desktop version is free when used in production (i.e. for real). Notice that Server License cost is the same as Cloud Server and that yearly renewal for updates is 50% of that. We use Server Edition ourselves but I would recommend Cloud if only having basic Server Management and Security knowledge.
We have it installed into k8s, with the OS Amazon Linux 2, here’s the excerpt from release file:
PRETTY_NAME=“Debian GNU/Linux 12 (bookworm)”
NAME=“Debian GNU/Linux”
VERSION_ID=“12”
VERSION=“12 (bookworm)”
VERSION_CODENAME=bookworm
ID=debian
Note that it is made clear at https://www.manager.io/download that Manager on Linux servers:
Requires Ubuntu 20.04 (64-bit) / Fedora 38 (64-bit) or newer
All the other comments regarding installation support are in my previous post.
I have installed it onto Ubuntu 20.04, here’s the information from release file:
NAME=“Ubuntu”
VERSION=“20.04.6 LTS (Focal Fossa)”
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME=“Ubuntu 20.04.6 LTS”
VERSION_ID=“20.04”
HOME_URL=“https://www.ubuntu.com/”
SUPPORT_URL=“https://help.ubuntu.com/”
BUG_REPORT_URL=“https://bugs.launchpad.net/ubuntu/”
PRIVACY_POLICY_URL=“https://www.ubuntu.com/legal/terms-and-policies/privacy-policy”
VERSION_CODENAME=focal
UBUNTU_CODENAME=focal
the issue remains the same.
You should not have an issue if you exactly follow the instructions at:
https://www2.manager.io/server/installation/ubuntu/
I use the same script for daily Manager updates also.
The issue was resolved by installing on the OS version exactly as in the documentation.