Error in Client's Payment & Receive (SOA)

Hello everyone,

I’m facing an issue. Hopefully I get the answer to solve the problem here.
So, I have accounting reports in manager io. Clients in my report have invoice to be paid, and they have paid the invoice. In the report, they are all green, no problem. But in the SOA (Statement of Account), they are reported unpaid. All red.

How can it be? Am I doing something wrong or anything? Cause I’m doing the report last month, and it just fine. No problem at all, this case is just shown up this month.

Really grateful if you guys can help me.

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