End user/customer access to invoices

In dealing with larger systems - one of the biggest plusses I’ve been able to identify is that when a customer receives a statement they can click on any invoice in the statement and they can download the invoice being referred to.

Obviously there’s a chance of information leaks here that would need to be dealt with - customer gets a username/password to access the system or something

The idea here is to get the customer to manage their own documents and lighten the load of the accounts admin people

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