Email Settings

Hi, I have just upgraded my computer and run 365 on widows 11. I used to be able to send emails out thru Manager but cannot through my new computer.
The setup I used is the one for Office 365, but still get the error message “failed to send”.
When I use my normal email settings I get the error “The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.57 Client not authenticated to send mail. Error: 535 5.7.3 Authentication unsuccessful [MEXPR01CA0085.ausprd01.prod.outlook.com]”
I have the latest edition 22.10.31.476
Please can You Help.
Regards
Brenda

Follow the guidelines here
https://www.manager.io/guides/10643
https://www.manager.io/guides/9100
https://www.manager.io/guides/22839

and post the information requested - hide any private info obviously

I have followed all these steps, yet i receive the following error.

The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.57 Client not authenticated to send mail. Error: 535 5.7.139 Authentication unsuccessful, the request did not meet the criteria to be authenticated successfully. Contact your administrator. [DX1P273CA0023.AREP273.PROD.OUTLOOK.COM]

You obviously did not read and follow the Guides linked above. Please do so if you want he.

I followed the steps. Now i removed the username and just entered the email address.

But i get a diff error now.

The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.57 Client not authenticated to send mail. [DX0P273CA0009.AREP273.PROD.OUTLOOK.COM]

Manager.io Version: Online
Windows 10

Well, it looks like you didn’t follow instructions at Microsoft Office 365 | Manager.