Email Help

I am having problems setting up the email account
as an example
website. www.collectables.co.uk
Email. andre@collectables.co.uk

Just does not seem to work

You cannot expect answers when you provide no information. Please read these two Guides:
https://www.manager.io/guides/10643
https://www.manager.io/guides/9100

Then, if you have followed the procedures in the Guides, but still have problems, describe them in detail and furnish all the information requested.