DESKTOP EDITION CLOUD EDITION SERVER EDITION GUIDES FORUM

Email Error Message ~ Unable to connect to the remote server


#1

I am unable to email out my estimates. I updated today to Manager 15.3.44 and I am getting the error message “Unable to connect to the remote server”. Is the server down? Or is there something wrong with the latest version? Please advise . thank you!


#2

I didn’t notice any outage today. Is it still not working for you?

Also, do you use custom SMTP server? The reason why I’m asking is because in that case it’s different mail server at fault. Not ours.


#3

Thank you … It was able to go out about 5 minutes after I posted my concern. No I have not tried custom SMTP yet, but would like to try it. What do I enter for my Host & Port?


#4

Custom SMTP server means you can use your existing email provider account (e.g. Gmail, Hotmail, Yahoo, other ISP) to send emails from Manager. This has many benefits, especially decreased chance your emails will end up in spam.