Email Attachments

1

Good day. I just completed my setup for email on the HTTP Protocol. I have done the test email and it works, the only issue is for example, when I want to email the Purchase Order with the attachment (actual quotation), only the purchase order go through on email without the attachement, even if I ticked it to be sent. How do we resolve this issue as I need the attachments to be sent with the Purchase Orders, Invoices, Payments etc.

2

Can you show screenshot of the screen which sends the email of with purchase order?

3

Screenshot removed.

5

Hi there. Any feedback on this

7

Good day Sir

Any Feedback on this, is there something I am doing wrong?

Best regards

8

Your issue should already be resolved in version 25.12.6.3147.

{46CFDE57-9895-48E8-8452-AF979C8D3F65}
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10

Good day.

I tested it again, still only send the Purchase Order or Purchase Invoice, does not send the attachment.

How can we resolve this?

Best regards

11

I tested it on a Purchase Invoice with an attachment. The email was sent successfully without any issues.

{687E6F5B-4F85-4686-891A-F40A17218D2B}
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Have you updated to the latest version?
(25.12.6.3147)

12

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13

Can you please show me how to do a manual update? Im on the cloud servers, never had to update it myself

14

I have just tested it again…still not working

15

You are using the Cloud Edition, which always automatically updates to the latest version. Make sure the attachment is linked in the invoice view, like this:

{1901BE7D-5150-43C3-864B-88529AED0107}
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And ensure that you checkmark all attachments before sending them.

{F3CD73BE-1175-4148-ADDB-6CD4BE3CC3AE}
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16

Good day.

I have just sent a test email from Manager to you directly.

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The issue is still ongoing and not resolved

Best regards

17

Good day

Trust you are well. I am still sitting with the same problem, its really getting extremely frustrating as I need to send proof of the invoices to my clients.

How can this be resolved?

Best regards

18

Good day.

Any feedback on this?

Etienne Benade

Managing Director

[moderated, personal data not allowed in public forum!!]

19

Good day

I have not received any feedback on this and it is unacceptable. The problem is starting to affect my relationship with my clients and causing a lot of additional work for me and my staff.

Please advise

Best regards

20

Good day

MAY YOU PLEASE ADVISE. All my attachments are linked, please let me know if they are linked incorrectly.

Unfortunately it became a massive problem and the lack of response if starting to leave a sour taste.

Regards