Hi, I just downloaded the new version and followed all the instructions and used replaced the old version.
However, when I launched the new version, my businesses database was gone.
My older version was 26.xxx - I don’t remember the specifics
I remember when I updated previously, all my businesses were automatically transferred.
How do I get my businesses back?
Thanks
There is no version 26.xxx
What operating system are you using?
What type of PC?
Show a screen copy of the opening page - the full screen not just part of it
Sorry. It was version 23.11.8.1127
I restored it back using Time Machine so now I am back to this version.
I am using Mac OS 12.7.5
Problem was after downloading new version and open Manager, it was like opening a new one. My businesses didn’t show. I can’t screenshot it now as I am back to the old one.
Just wondering if it will happen again if I download the newest version.
I suspect a change in application data folder location. See Lost business files when updating to Manager v24.3.5.1340 - #13 by lubos
Thanks. Apparently it was the data location change. Will try again later to download the newer version and locate the file.