How can I transfer customer balances from another program to our manager program?
When adding a client, it is assumed that their initial balance can be added.
In the settings, when going to Opening Balances, there is no Opening Balance option for the customer; it is only for invoices and linked to an invoice number.
This is by design. You need to enter individual unpaid invoices.
This is so cash-basis reports are accurate once invoices are paid and also so you can issue customer statements from day 1
1 Like
Thank you for your prompt response and cooperation.
The client doesn’t want this; he has clients with numerous invoices and doesn’t want to enter all of them. He only wants to post the client’s total amount as an opening balance.
Then create one invoice with the opening balance figure
But doing this means that he will not be able to keep track of what invoices are subsequently paid and what invoices are still outstanding
1 Like
I want to create a sales invoice for the opening balance with an old date of 1/8/2025, but the invoice date editing option is closed.
Edition - Server, Cloud, Desktop?
Version?
It seems you are already integrated with ZATCA using the ZATCA Phase II Extension. The invoice date is automatically locked by the script.
To change the date on the invoice, you need to temporarily disable the Approval Status Text Custom Field.
Once you are done, you can enable it again.
Also, make sure you do not modify any invoices that have already been reported to ZATCA.
1 Like
Ideally, @Ali_Ah, you would want to enter your starting balances before connecting to ZATCA.
Thankfully @Mabaega has offered you the quick fix.
How can I ensure that the invoice does not appear in the revenue field and that the full invoice amount is calculated from the profits?
Hello @ar-rjt,
Normally, you would want to set the Account field to Retained earnings for all invoice lines.