Customer Balance Mismatch Across System Reports

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1

The customer balance is showing differently in two places. The Sales Invoices page shows the correct overdue invoice balance, but the Customer Ledger running balance for the same period is incorrect, even though the exchange rates are correct.

2

Can you show screenshots to illustrate your question?

Also say what edition and version of Manager you are using

3

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image268×221 5 KB

Running balance of a particular ledger is 181, 549.16 . Screenshot is of no. of invoice overdue. Under both the reports, the invoices overdue are same, however amount is shown different.

4

If say so, but it isn’t possible for anyone here to understand