We have been using custom fields to print on document. Recently, we have updated the record through Batch Update and validated the details. However, live details are not appearing in view option on software application whereas once we export the details through Copy to Clipboard details reflect res…

Could you post screen images to show what you are experiencing? Also what edition and version of Manager are you using? What operating system?

[image] We have updated the dates in these Custom Fields through Batch Update unfortunately these are not showing up in view and neither reflecting on printed vouchers. [image] Joe91: Also what edition and version of Manager are you using? Cloud Edition. [image] Joe91: What operating s…

Do they work as expected if you manually edit the document? And while it would appear that the custom fields are correctly created, can you show the edit screen for one of them? Thanks

[image] Joe91: Do they work as expected if you manually edit the document? Yes, just checked now but we have 2000+ records which is operationally not feasible. [image] Joe91: And while it would appear that the custom fields are correctly created Can you please elaborate, what exactly …

I meant the edit screen for creating the custom field - from Settings/Custom fileds

Appreciate your prompt responses. [image] It was proper functioning two days ago, now suddenly dates are not appearing in view mode and after Batch Update not displaying in print document .

The problem lies with the format of the date If you enter the date manually in one of the document, then do batch update, copy into Excel, change the dates and then copy back to the batch update window you will see that the format of the date to be changed is not the same as the format of the date …

[image] Joe91: The problem lies with the format of the date Can you please suggest the format of the date. We have opt for [image] [image] Joe91: window you will see that the format of the date to be changed is not the same as the format of the date that was exported That’s the chall…

Like this [image] [image] [image] [image] This will not work and will leave the custom field blank But if you enter '2021-02-15 in excel that will work but be very carefule as it seems to expect ALL dates to be in this format

Custom Field | Print Document

Joe91 March 30, 2021, 1:15pm 11

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