Control Account Tab Grayed Out
Where?
@rsbailis, if you are referring to the Settings tab, a grayed-out icon simply means you have not used it yet. Dark icons above the line are in use. Grayed-out icons below are not in use. The purpose of this is to make it easier to find the options you are actually using.
Regardless of their color, all can be selected.
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No. If you go to the Control Accounts Tab in the Chart of Accounts and click on it the Special Accounts Tab is vaid but the Control Accounts tab is grayed out so you can’t create a Control Tab
Sorry but there is no such thing, please provide a screenshot.
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If you go to the Settings tab, it opens a menu. The Menu contains a Control Accounts tab. If you click on that tab there is only a link for Special Accounts but no way to create a Control Account.
@rsbailis, post a screenshot so we can see exactly what you are seeing.
Which Tabs did you enable in Customize see screenshots:
-
Location of link to
Customize:
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A snapshot of part of the possible tabs you can enable after clicking
Customize
Also please be clear. You first talked about Chart of Accounts having a Control Accounts Tab which you now agree is not there but a link (not a Tab!) under Settings is there and you mention when you click it that you can only see Special Accounts. Which means that at some point this was enabled as a Tab in Customize.
To avoid such confusion please provide information with screenshots as requested, note also the Forum advise for getting help at FAQ - Manager Forum Specifically:
Be specific. Do not just tell us a feature does not work. Explain what you have done and why you think there is an issue. If your question relates to an apparent software problem (rather than an accounting topic), tell us your operating system (including the version), Manager edition (desktop, server, or cloud), and exactly what you think is wrong. If possible, post screen shots illustrating the problem.
Furthermore if you click the Settings Tab you get something like the following menu pending how many Tabs you activated with some always there:
The Control Accounts of these as @Tut explained is greyed out in this test business. When clicking on it you will see a list of those accounts that can have control accounts based on your functional tabs, see:
In this test Business I did not create any control accounts but clicking on for example the Customers button would allow me to create Customer control accounts (see below) and once created the control accounts button will become active.
