Cloud log in web address ""

Hi all

I used to log in with www.[my name]

Then i started to get security warnings:
Not found
www.[my name]
The requested site was not found. If you have entered the address manually, please check your spelling and try again.

However, I did manage to log in (using a ‘saved address’) but I noticed the web address required to find the log in page is now

www.[my name]

Any idea why its changed and whats the “ap-southeast-1.”?

Many thanks


and later in that thread

Thanks @Patch - really appreciate it.

But does that mean I have to always use that in the address?

For branding its not that attractive.

I suggest you do what Lubos recommends in his second post above and see if it behaves as he described in his first post above.

Thanks @Patch - I did the speed test and ap-southeast-1 is in Singapore (so much closer for me based in Thailand) so that all makes sense.

Just that the address is not so slick as before if i need to include that in the link to prospective customers.

And the original - no longer workds for me (get the security warnings - also not good for branding)

Or will the upcoming changes Lubos refers to change that?

Lubos posted why and the solution

Ok - got it! Many thanks indeed @Patch, really appreciate it. The support on this forum is always excellent! :slightly_smiling_face: :grinning: :slightly_smiling_face:


use either:

or (white-label)

There is no www

Many thanks Lubos. I get it now.

Thanks again for all the brilliant support on this product!!:slightly_smiling_face::slightly_smiling_face::slightly_smiling_face::+1: