I think you will find that Item Name is no longer available as a variable - as that field is for internal use only. For your customers the product name should be in the Description field.
There has been lots of discussion on this - read here
I think you will find that Item Name is no longer available as a variable - as that field is for internal use only. For your customers the product name should be in the Description field.
There has been lots of discussion on this - read here