Then why are you creating receipts? You create receipt only when you receive payment from customer.
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I donât create receipts. Itâs automatic.
my customers make one payment for multiple invoices.
Exactly these receipts are for old invoices. But the Manager links them to the wrong invoices. in my case I prefer if I do the receipts and invoice linking by myself.
Then you can select invoices manually on each receipt. You have two options either leave it automatic. Or select an invoice for which this payment was made.
Even if you receive one payment covering many invoices. You can add lines in the receipt and enter amount manually for each invoice.This can also be done automatically from reports-customer statement unpaid invoices
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You said two options. This post is about getting a third option made. That is do not link my receipts and invoices at all. I donât want the Manager to link my receipts automatically. When I create the invoices I do not have time to check and link the correct receipts. Because I never get advance payments. I will do the bank reconciliation at a much later date. Until then I want the Manager to not interfere with my business. All I want it to do is to hold my records. I reject whatâs on offer.
That is just against any accounting principle. I am not aware of any accounting system that does not expect invoices to be paid and issue the receipts to close the invoices.
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Where in the world does an invoice get paid before itâs issued? This is the problem. I donât know what else to say. Iâll see whether the developers have anything to say. Why does the manager link old receipts to unpaid new invoices? A new invoice is supposed to get paid in the future, not in the past.
You are not a help. Just quoting me out of context.
I tried to help you. My first reply already asked for screenshots so it becomes clearer what you want. Others already commented also that there are only 2 options: 1. Automatic and 2. Manual.
My last reply made clear that for any accounting application you always must record one or more receipts against an Invoice until it is paid. It does not matter if this is automatic (FIFO) or manual. The automatic actually is easiest because it ensures that all your invoices eventually are fully paid by ensuring that any amount received from the customer closes earlier invoices. Manual is fine too but requires yourself to track when what was paid.
Thank s. your answer does not improve the software. Just accepting whatâs available. This approach will never get any improvements. Thanks for your time. I hope a software developer will look into this issue.
What you want is against any accounting principle and standard! No-one would like to use an accounting application that goes against the ways things must be done as it would risk to allow for illegal practices.
So far you also failed to illustrate to screenshots what you actually are reporting.
Nowhere and Manager does not do that either. Show screenshots.
If the customer overpaid in the past then there is a credit that applies to a new invoice when automatically assigned. You can always issue a receipt to a customer but not linked to an accounts receivable which always relates to Sales Invoices. Remember that all invoices need to be paid because it is recognized as income in the P&L immediately when issuing the Invoice expecting it to be paid at some later time.
I gave you an answer based on your screenshot with the red circle and question:
You keep repeating yourself that you do not like the existing 2 options of 1. automatic selection and 2. manual selection from the drop-down list and want a 3rd option of not entering anything agains an accounts receivable and that goes against any accounting principle.
I have tried to help, but obviously you do not like the answer.
I assume you want to have a bank rule which allocates receipts from a customer to their accounts receivable but not automatically allocate it to the oldest invoice.
Have you tried creating a holding / dummy / âto be allocatedâ invoice for such customers and modify your bank rule so itâs allocated to this dummy invoice (or use an invoice dated at business creation so managers auto-allocation will do this for you). Then at your leisure you can manually allocate these receipts to the appropriate real invoice.
Alternatively leave these receipts in Suspense till you are ready to manually allocate them to a specific invoice.
@Aldo Please give an example of your current work flow to help us understand, or even better some screen shots as requested.
From the information given, you issue several invoices to a particular customer then at a later date, your customer pays those invoices - correct?
If so, does your customer give you the exact amount for the outstanding invoices.
How are you currently creating receipts for the outstanding invoices?
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I believe that you can achieve what you want by making a contra-assets account and temporarily parking your receipts there. Call it maybe âUnreconciled receivablesâ. Putting the receipt into that account will not give any option for âinvoiceâ at the time that your record it. Later, you will have to close the invoices by matching payments to them, but you can do that with a general journal entry.
If, say, you do this reconciliation process only at the end of the month, but you record invoices and receipts continuously during the month, your Accounts receivable balance will go up (increasingly large positive number) and your âUnreconciled receivablesâ account will go down (negative number of increasing absolute value). The reconciliation will move both back toward 0.
This does strike me as an odd business practice, but as youâve pointed out it is your business. You need to understand both the business and how such an approach fits (or doesnât fit) with your local practices and regulations. You surely have information about both that I do not have.