When a delivery note is generated from a sales order, the sales order quantity becomes 0.
This :
Was copied from this :
Fixed in the latest version (21.3.63)
hi sir … i am facing same problem. when i go to copy sales order to delivery note the quatities disappeared . i looked for version 21.3.63 to correct this error bu i could not find so what to do .
I am on cloud version and restarted could server but problem is reoccured when copying sales invoice to delivery note
Copy to function from Sales Invoice to delivery note dose not display Qty
me too
It is not logical to copy a Sales Invoice to a Sales Order or Delivery Note. You must use the Sales Order first, copy to a Delivery Note and when delivered copy to a Sales Invoice.
This was regarded as a bug in 2021 as shown above and was fixed by Lubos. Also, it has affected many businesses now which needs to be fixed as soon as possible.
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that is right but when i try to copy from slaes order to delivery note there are no quantities numbers on the delivery note ?
That is simply not true (see screenshot showing the result of a copy to delivery note from the view screen of the sales order in a test business). It shows the quantities, but make sure that you entered the quantity on the sales order.
Copy from sales invoice also comes with no qty. This has to be fixed because many businesses use this process. @lubos please see to it.
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Should be fixed in the latest version (24.6.12.1641)
can i ask how to do upgrade to the latest version
Download and install the latest version from the www.manager.io/download
i have downloaded but still quantities not shown in deliver note when i copy from sales order
Working fine on 24.6.12.1641
It works fine in recent versions. Can you please provide proper screenshots (not photographs) of the sales order view screen (see sales order screenshot with copy to delivery note function selected) and resulting delivery note edit screen.
