Bug or Feature? Can't create a New Receipt for an overpaid Purchase Invoice

1

What should I do in this situation? Should I just create a negative payment?

99% of the time when I think I encounter a bug with Manager it’s usually me doing something wrong, so happy to take feedback related to user error.

The circumstances in chronological order using example figures:

  1. PO #1 (Purchase Order) is created with a supplier for an order total of $100
  2. PI #1 (Purchase Invoice) is created and linked to PO #1 for the value of $100.
  3. A payment in full of $100 is created with the bank account. The balance due for PI #1 is 0.
  4. PO #2 is created with the supplier to reconcile a change in PO #1 which reflects a credit of $10. The balance of the order is ($10).
  5. PI #2 is created and linked to PO #2 for the value of ($10).
  6. PI #2 shows a status of “Overpaid” and when clicking on the negative balance, the only option is “New Payment”, there is no way to create a “New Receipt” to record the refund to the bank account.
2

And not five minutes after I post - I’m going to call this 50% user error, 50% opportunity for new feature.

There’s no UI element under the balance due page/screen to create a New Receipt, but you can just create a new receipt manually and fill in all the fields yourself and it will have the desired effect of resolving the overpaid balance.

It would be nice to have a “New Receipt” button to show up in the context of overpaid balances to save the user some confusion and clicking. What’s more is after the receipt is created manually, it does show up when the user clicks the link for the purchase invoice 0.00 balance, so clearly Manager is linking all the transactions/records together.

As always, thanks for the gratis software. :slight_smile:

P.S.
I forgot to mention it in OP - Manager Desktop, 24.7.24.1752

3

If you searched the forum you would have found that you should use a Debit note, see for more details https://www2.manager.io/guides/7426

  1. Enable Debit note tab (customize)
  2. There are several ways to create the Debit note but I prefer to view the relevant Invoice and select Copy to Debit note
  3. The Debit note is then created.
  4. You will now see that you overpaid in your case by $10 the invoice (invoices tab)]
  5. View the Invoice and select New payment
  6. Enter the bank account to which the refund of the Debit note should be allocated. Note that the amount is obviously -10.
  7. You will see now in the Purchase Invoices tab that the invoice was paid in full and that the accounts payable is cleared (fully paid at total of $100) and that your bank account got the $10.
1 Like