when I tried to install the programme on my windows computer, a message was popped up as follows;
" there is a problem with this windows installer package. A DLL required for this install to complete could not be run. contact your support personnel or package vendor."
Hello, I am having the same problem. I am trying to upgrade to a newer version and when I download from the manager page (the link shown above) I get the exact message. I ran a troubleshoot on my computer and it says the program is incompatible. I have Window 7 Professional.