A DLL required

1

when I tried to install the programme on my windows computer, a message was popped up as follows;

" there is a problem with this windows installer package. A DLL required for this install to complete could not be run. contact your support personnel or package vendor."

please assist me to solve this issue.

2

Did you download software from manager.io, https://www.manager.io/

3

Hello, I am having the same problem. I am trying to upgrade to a newer version and when I download from the manager page (the link shown above) I get the exact message. I ran a troubleshoot on my computer and it says the program is incompatible. I have Window 7 Professional.

4

check your antivirus program and try installing as an administrator user.

5

I am the administrator and my Antivirus is not blocking the program. It says it is a “safe Program”…

6

try solution provided in the below video.

7

So you say that downloading Python should fix the problem?

8

Python was an example in that video. you do not have to install Python. follow all the other instructions in the video.

9

I changed the Temp file permissions to Everyone and was able to make the changes.

Thank you for your prompt response.