504 Gateway Time-out

The same, Nederland

same in Greece

Why is it that we pay for a service and there is no feedback or contact numbers???, I am loosing business here!!!

3 Likes

Agreed.
There should be a contact to just update on what is happening and if there is anybody actually resolving the issue.

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Completely agree. Could anyone perhaps just comment on what the issue is and how long it will take to rectify?

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it is working now

not working for me yet

The service should be coming up online. There was an issue in European data center. I will need to look into this in more detail to see what can be done to prevent this issue in the future. It appears to be preventable. I’m really sorry about this.

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Hi @lubos. Could you perhaps just let us know by when the service will resume? Still receiving same error

Thanks, working now

working

@Christelle please try again. It should be working for almost all customers now.

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Thanks, working now

Same here

1 Like

Can I ask for your advice as to what steps cloud users can take, if any in this regard? Backups etc?

A daily backup would allow you to instantly be functional by using the desktop addition.

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I thought it may be related to Cloudflare (in case you use it for Manager Cloud Edition) as I was warned quite some time ago about a change per 1 November 2022, see also https://blog.cloudflare.com/self-serve-partners-beta/