Update for Manager was done yesterday 14/02/22. Today we noticed an additional 1.91%, no description is added to the amount on an invoice and quote that was not there before.
We are unable to establish where the additional amount is added from. Are we missing something? Please assist.
Thanking you kindly in advance.
Klaus-Dieter
You need to furnish more information. Start with screen shots of the Edit screens of the transactions. Explain exactly where the 1.91% appears and how.
Good Day
Please see attached as explained above.
Please use a proper screenshot application, the pictures are almost impossible to read, thanks.
From your first screenshot it looks as if you use a custom theme, and this would have been confirmed if the edit screen was completely shown. Try using the default theme and see if you still have the “error”.
How do i Select the default theme?
In your edit screen (last screenshot), near the bottom would be something like bellow screenshot. You need to un-click it as in the subsequent screenshot.
Custom theme enabled
Custom theme disabled
It Changes the font, and the colour, but the 1.91% is still there without description
The theme just changes the colour on our quotes and invoices but the “error” still remains
Please share a screenshot of the inventory and non-inventory items such as Labour. It is easiest to use a screen capture application.
Dumb Question, how do i do a proper screen shot?
Acer Aspire laptop
All of the sales that we invoiced last week, all of them are now overdue with either R15.20-1520.36, and the clients paid the full amount in store.
Google “how to capture a screenshot in Windows”
CARAVAN GUY (PTY) LTD TA CARAVAN MAN 2021 — Purchase Invoice — Edit.pdf (156.2 KB)
The purchase inv is also wrong, the total when VAT is added, the total is wrong, please see inv of supplier attached. I dont know what is going on, every was fine before the update
Tax Invoice INB05287.PDF (212.6 KB)
Please provide a screenshot of the edit screen of each of the 2 inventory items.
Check the “Amounts are tax inclusive” box and see if the information is now fine.
