HI, I have just updated Server 26.5.18.3623, and all my VAT3 Return Reports are gone.
Tax Transactions are all still there.
When I try to create a new VAT3 Return, it asks to select business, which is odd as there is only one business in the file. See attached
Can you put VAT3 Back to the way it was?
So no but it still seems to work except that you can’t drill down on the figures as you could before
Hi Joe,
Thank you for that, I tried set it up using extensions and I’m still getting the same message looking for me to select the business
Is there an issue with the extensions
I can’t help other than say that on the Windows Desktop it works fine
I set up the original reports but I don’t know how the extensions work
If I go to extensions, I can see that the two reports and tax codes, or at least the ones I use, are installed
I’m not sure what is the issue but all country-specific reports have been naively converted. I need to rewrite them so I’ve moved this topic into bugs
What you did is destroy the VAT reporting module fundamentally by replacing the normal standard way to generate and store a report by a much more basic fucntion that lacks the ability to store reports. Why did you do that? This is a change that made it way worse.
On top of that all old VAT reports I stored in Mananger have gone missing. So now i can’t compare an old report, once used to file a VAT return, to a new repoirt generated over the same period. This can be nessecary when a client forgot to hand over an invoice in time so it was booked after the VAT was filed.
This fundamental change to the reporting fuction has not be included in the overview of implemented changes for each version. Why did you leave this out? When was it changed? Which version stil has the previous and functioning VAT report module?
Please restore the old aka standard way of generating and storing a VAT report so that it functions (for the user, i don’t care what you do under the hood) in exactly the same way as all the other reports.
Perhaps accept that it worked prefect before and do not change what works!
For my business it means it will have tro cancel the online subscription and revert back to the stand alone version, so i can protect waht works fine against changes that are destructive and make stored information disappear from manager.
Do you realy want to lose income over this? Would it not be better to accept the new VAT report engine is no proper replacement for the previous report fuction as it lacks basic functionality, being the ability to store a generated report inside Manager
Please read “stored” as saved, kept, made avaible. retained, or whatvever internal term you use top indicate the ability to hold on to the resulkts of a generated report.
And please, next time you implement a change, first wonder what the downsides are. You clearly forgot to do that in this case, resulting in destruction of a whole bunch of stored reports and a downgrade of your product to a lower level of functionality for the user.
And this is not a country specific issue but a fundamental change to the way Reports works that effects all users dealing with VAT regardless of country.
I think that the reports do return the correct results but there is no way to save them, other than creating a pdf when printing
However, the report format no longer corresponds to the format on the web page where you have to report your results to Revenue so that sort of defeats the purpose of the reports.
The information is available in the standard Tax Reports in Manager but I designed the reports so that the data entry would be as simple and as clear as possible
