Using text from a custom field in an email template

#1

Hi,

In my email template for sales invoices, I want to have text from a sales invoice custom field automatically inserted.

I use others such as {{ names.first }} but am not sure what wording I need to use for my custom field.

Can anyone point me in the right direction as to how I work out what wording to use?

Many thanks
Greg

#2

you can get an idea about this by reading the below guide.
https://www.manager.io/guides/17100

when calling a custom field it needs to be looped in the array.

#3

Thanks for your reply sharpdrivetek.
I tried a few ways of doing it but didn’t have any luck.
I’m not sure what is meant by needing to be in a looped array.

My custom field is called “Online Tracking URL”

I tried adding this to my email template:
“You can track your delivery online at {{Online Tracking URL}}”

I then tried this:
"You can track your delivery online at

Online Tracking URL
{{ custom_fields["Online Tracking URL"] }}
"

Neither worked for me

#4

That last post didn’t show correctly as it must have taken some of what I entered as HTML and showed it differently

#5

please make sure that the custom field is set to show on printed documents.
you can only call a custom field which appears on the form.

#6

Yes, it does show on printed documents

#7

please post a screenshot of

  1. your custom field edit screen
  2. the portion where it appears on your form
  3. the portion where you put the code in your email template
#8

Thank you, I have worked it out now.

What I had to enter is {{ custom_fields[“Online Tracking URL”] }}