Contrary to @ShaneAU’s speculation, the file 238097...
is not a data file. That is an audit trail file. You actually cannot make use of it in the desktop edition because multiple users are not allowed. But Manager still creates it. So ignore that one for now.
The CRUMPSTAR.manager
file is one you created at some point. Although Manager allowed plain language file names in versions from 17.4.0 to 17.5.8, it never created them on its own. You most likely either saved the business somewhere outside the application data folder with this name and then moved it back into the application data folder or imported a backup and deleted the date that was part of the file name in a renaming process.
You have made entries to three separate business files on October 19 or later: 6c590...
, 7ad47...
, and CRUMPSTAR.manager
. Do you actually have multiple businesses? Have you been opening these files in your search for the lost entries? (One aspect of the update you recently installed is the ability to open files directly rather than through the Businesses page. But when you do that, you are opening a separate business and changes in one file will not be duplicated in another, even if their businesses have the same name internally.)
The good news is that the update did not lose your data. I have been through literally hundreds of Mac updates and never lost a transaction. The bad news is that you may have scattered your data through multiple versions of your business by unknowingly having opened different versions of it. If that is the case, there is no way to merge the data back into a single file. You will have to pick the best version of your business and re-enter missing data into it.
So for now, STOP ENTERING NEW TRANSACTIONS. That will only make eventual recovery more tedious.
The final piece of bad news is that no one can sort this out for you. You will need to go on the data hunt on your own. Read this Guide carefully: Manage application data folder contents | Manager. Follow its procedures to isolate and identify the best data file(s) for your business(es). You will need to go back and forth into the application data folder to see what changes. You’ll need to import and remove businesses. Eventually, you should be able to track down which business is the most current. You may also need to directly open any files you have stored elsewhere. (There have been two periods when that was feasible, the latest being right now.) Such files might have plain language names, alphanumeric names, or plain language with date names.
At that point, you will have two choices:
- Import the best version by using the Add Business button in the program and navigating to that file, wherever it is. At that point, Manager will add it to the application data folder (with a new alphanumeric name, if necessary).
- Continue to use the business outside the application data folder. Understand, if you choose this route, that the business file you want will not be available by clicking on a business with that name on the Businesses page. In fact, to avoid future problems, you should Remove businesses with that name from the Businesses page and possibly (in their inert version) from the application data folder.
FINAL WARNING: Be sure not to delete any files until you are satisfied the problem is completely sorted out. As stated in the Guide, move them to a safe, temporary location until you are convinced the problem is resolved. You can always re-import them. Once deleted, however, they are gone forever.