The currencies change in payment or receipt

Hi,
We have been using Manager for 5 years. We are using the Cloud version now. We have a small issue with the currencies. When we have an invoice for example in ILS and our primary currency is USD it gives us a mistake in the balance.

Please furnish more information:

  • A mistake in the balance of what?
  • Have you entered the correct exchange rates?
  • Do you have cash or bank accounts in foreign currencies?
  • Do you have customers or suppliers in foreign currencies?
  • You subject mentions payments or receipts. But you say the problem occurs with invoices. Please explain.
  • Show screen shots of Edit screens of transactions or reports that you think are incorrect.