Solve the problem with Withholding tax Accounts Receivable

Dears

I have a problem we create a lot of journal entries from we started business from 2015 there is a problem in this account **138 - **


when we create a report we don’t found any transaction and the balance sheet unequal.

Try create one blank Withholding tax receipt

it just work, i dont know why


This issue has been reported on 2 other occasions:

I am not sure why the moderators have not classified this as a bug or that @lubos has not done anything about this.

When a legitimate transaction causes the Balance Sheet to be incorrect I would classify this as a critical error.

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Withholding Tax Journal entry amounts don’t reflect on the balance sheet.

Now, using journal entries in the recording of withholding taxes is wrong in the first place but Manager should always put things it does not know where to put under suspense.

Entry



Result

It under bugs topic now

This has been resolved in the latest version (24.4.6)

The issue was that activation of withholding tax accounts was convoluted. Now it’s more explicit under Settings tab then Withholding Tax section.

See: https://www.manager.io/guides?withholding-tax-form

Basically Withholding Tax checkbox on invoices won’t be visible at all unless these withholding tax accounts are explicitely enabled under Settings. So that’s one more benefit having one less checkbox on invoices since most users do not use withholding taxes.