I am struggling with a small niggling issue and how to manage it in the Manager software
I invoice a customer say $1000
They send a remittance for $1000
But actual received in bank is say $990 (i.e. $10 short)
I believe the $10 short to be due to bank transaction fees from client end (which I shouldn’t have to pay, but as the margins are good and customer is good, I will accept the minor shortfall whilst asking their accounts to improve this)
This can occur in cases where the client pays 2 or more invoices collectively, and there is a transaction fee shortfall.
Now I’m faced with the problem of how to properly get rid of the $10 outstanding in Manager?
Reducing the invoice is one way to manage this but may be problematic with GST amounts and other documents generated during an audit (Quote/SO/client PO/SI, etc will all have the original $1000 value).
Is there a way to just show the bank fee as a debit transaction somewhere?
This is an example of a short payment due to some bank fees
Over time I get an accumulation of these, but I need to clean this up without going back and harassing the client