credit money for a customer with payment number (#12) then he returned back with receipt number (#10) , account statement show balance zero as should be. I do sales invoice for that customer after a while. the invoice show its paid in full ??? with receipt number (#10) shall I do journal entry ins…

Please show edit screen images of the transactions causing a problem What do you mean by " credit money for a customer " - there is no transaction credit money in Manager

@Joe91 [quote=“Joe91, post:2, topic:28019”] What do you mean by " credit money for a customer " [/quote] one of my client asked for a personal money credit ( personal loan ) the problem it come once received the money on payments [Screen Shot 2020-05-02 at 1.29.07 PM] [Screen Shot 2020-05-02…

Read this guide Avoid automatic credit allocations with special accounts | Manager

@Joe91 thank you .but if I go through special account control then the transaction will not show in my customer statements. because it separate account. and this customer payment and receipt its not belong with sales invoice to show at his account stament unfortunately the guide you refer to me it …

hello @lubos any solution for this case?

@maldroubi , your posts are very confusing. So are the actions you seem to have taken. If I understand correctly, you have a customer who asked for a personal loan. If you gave one, that is not a business transaction. So it should not have been entered in the Manager records of your business at all. …

@Tut sure we have business with that customer and the borrowed money from the company. if i entered the borrowed money in an asset account ( loan ) will not show at customer account statement. and if i want follow the customer balance i will missed the loan because its had been registered under diff…

[image] maldroubi: [Screen Shot 2020-05-02 at 1.29.07 PM] by the way if the receipt not split as picture it will not remain at the sales invoice.

@maldroubi , I am not saying this would be good accounting practice. But the only way you will see transactions and balances for a customer on a customer statement is to post the transactions to the customer’s subaccount in Accounts receivable (or a custom control account to which you have assigned t…

your issue was already addressed on the forum and is in the ideas category. please read below. [image] Including all related transaction in Customer/Supplier Statements ideas Hello @lubos hope you are doing fine. We have recently encountered a problem with the sales tax a…

Sales invoice with wrong receipt reference

sharpdrivetek May 7, 2020, 4:27am 11

your issue was already addressed on the forum and is in the ideas category. please read below.

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Sales invoice with wrong receipt reference

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