Sales Invoice Screen - Totals Field - Multiple Figures

1

New Manager user here, I’m in the process of testing and migrating records from MYOB. Some I’ve created with batch imports, some I’ve created manually.

I’ve recreated a subset of Sales Invoices and have encountered an issue in the summary view of the Sales Invoices screen - the column total does not consistently display a single figure, it seems to group the figures arbitrarily. This also affects the Sales Invoice Totals by Customer report, with some figures appearing outside the main group, and not included in the total.

If I edit and save a Sales Invoice in the excluded group, it is then reflected in the aggregated total. If I do a batch update of all Sales Invoices, without changing any data, I get a single aggregated total, however the problem re-appears upon restart. Sometimes the aggregated figures change when I leave the Sales Invoice screen, perform another action, then return.

Any ideas? Indicative screenshot below with identifying columns hidden (I’m only allowed to upload one file)

(great product BTW - can’t wait to move onto it)

Cheers,

Simon

Screenshot 2026-06-10 230038
Screenshot 2026-06-10 2300381317×832 38.5 KB

2

I think I have figured this out - I did not have details set for the base currency. Once I configured that, the issue has not re-appeared, and it also resolved a problem with Expense Claims appearing multiple times in the Cash Flow Statement report.

Will monitor.

3

Happy to report that all is working well since I set the base currency.

@devs - if setting a base currency is required to avoid these issues, even without foreign currencies being used, you may want to update the guides accordingly.