QR Code Doubling on Tax Invoice

Dear team,
Could you please assist in clarifying why the QR code appears twice on the invoice?

This issue occurs because the custom theme includes a script to render the QR code. Currently, and going forward, the ZATCA Extension stores the QR code image in an Image Custom Field, which is automatically displayed in the invoice view without requiring any script. You can try removing the custom theme from your invoice, and the QR code will be shown on the invoice.

If you are using your own custom field, you can apply a bypass to prevent the QR code stored in the image custom field from being displayed.

As per my understanding, you mean to say that if the QR code is not manually selected from the custom theme during invoice issuance, the invoice will still be reported to ZATCA. Once the invoice is cleared, ZATCA will generate the official QR code, which will then appear on the invoice provided the template is configured to display it

What I mean is that you don’t need a custom theme to display the QR code.

If you do use a custom theme, make sure to remove the script that draws the QR code, or bypass the QR code custom field so it doesn’t appear twice on your invoice.

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Thank You