Program will not print (solved)


The Manager program now has an error and fails to print any document on the screen using the PRINT button.

Can anybody give advice please ?

  Problem Event Name:	BEX64
  Application Name:	Manager.exe
  Application Version:	1.0.5286.34340
  Application Timestamp:	53a68e19
  Fault Module Name:	StackHash_2264
  Fault Module Version:
  Fault Module Timestamp:	00000000
  Exception Offset:	PCH_84
  Exception Code:	c0000005
  Exception Data:	0000000000000008
  OS Version:	6.2.9200.
  Locale ID:	2057
  Additional Information 1:	2264
  Additional Information 2:	2264db07e74365624c50317d7b856ae9
  Additional Information 3:	875f
  Additional Information 4:	875fa2ef9d2bdca96466e8af55d1ae6e


I have just found a work-around using the email button to send a .PDF which i can print out , this works well for the time being , but still the print button causes an error message as above.


It seems this was a Windows problem.

If anyone gets this problem of not being able to print out documents then you will need to update your Windows software to the latest version.


Glad you’ve been able to resolve this issue. I knew this was a problem outside of Manager because the moment you click Print button, Manager passes the job onto the operating system.