Continuing the discussion from Problem sending email : Suddenly yesterday, no email would send via Manager Desktop edition. I updated my Manager program but this made no difference. The following message in Red is displayed across the bottom of the screen whenever I try to send an email. “An error…

Please paste a screen shot of your email smtp settings from Manager. Also what version of Manager and whether it is Cloud / Server or Desktop.

[image] I am using version 23.9.21.1010 Thanks for taking the time to help me with this.

You tell us that the ‘Test email settings’ work as expected. Does the ‘Test email settings’ work when you have ‘Do not verify TLS certificate’ ticked? If so then I would expect the Manager email function to be working ok. Beyond this I can’t offer any further assistance. I personally using Gmail wit…

I had no trouble sending Emails till after downloading the latest (at the time) desktop version of Manager on 14/09/2023 Content was created on 25/08/2023 at 9:54AM. I have since upgraded again after emailing ceased to work. I then tried an old version on another computer and emails send perfectly…

Good morning. I too am using gmail and i successfully sent a test email after getting an app specific password. It only worked ONCE, and i was unable to send reports etc at all. Does ticking or unticking the TLS Certificate button do anything ?? Forgive my novice…ry. Lol.

No difference noticed with or without the tick

Have you noticed if the test emails are working, but not actual emails? See if it works when you send it back to your own registered email, but not to others. I had this issue, and found it it was a security issue on by Blue Host hosting provider side.

Thanks for your suggestion, I have now narrowed the cause down to my anti-virus program AVG. It seems I now need to have a new valid SSL or TTL certificate entered somewhere into my mail program. When I remove AVG all works as it should but when reinstall it, it won’t send again. I have asked AVG…

@dsscairtourer Thank you so much. I have had the same issue since the last update. I read your comment and disabled avg as well. Now also my email is sending. Thank you, at least now I have a starting point…

Problem sending Emails

Mark September 23, 2023, 10:55am 6

Maybe this solution helps you too?

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Problem sending Emails

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