Please assist us to Integrate with ZATCA

1

Please assist us to Integrate with ZATCA

2

What are the challenges you face?

Have you tried ZatcaEGS?

Online Services
Youtube Video

3

Yes, I have tried and facing the issue -
“requestUri”: “https://gw-fatoora.zatca.gov.sa/e-invoicing/developer-portal/compliance/invoices”,
“requestType”: “Invoice Compliant Check”,
“statusCode”: “400-BadRequest”,
“clearanceStatus”: “NOT_CLEARED”,
“validationResults”: {
“status”: “ERROR”,

4

Please show your Edit Form of invoice,
and share file txt generated on submitting document.
In order to see what the cause is.

5

Dear I have redo the process and this time “Clearance Status” CLEARED on the Trial mode.
Now please advise i have to link Zatca EGS simply i have to add RELAY in our existing for redirecting system?
And also advise please what is the proess to generate the CCSID OTP.

Thanks

6

For more information about what eInvoicing, you can visit this page Educational library or join the Developer Forum here https://zatca1.discourse.group/latest

Fatoora_Portal_User_Manual_English.pdf

Please try Invoices from all types of transactions that may occur in your business. It would be best if you could try it in a simulated environment.

If you get problems with a particular invoice, you can share the error you get and also share the resulting txt file for further analysis.

This is important to adjust the system and prevent the same problem from happening again in the future.

7

Ok Fine, But in our existing manager IO version when i go to update the customer data to enter his more details like, postal code and address etc - i couldn’t find more box to fill up
Please advise

8

And how to verify that we have linked with Zatca EGS successfully redirected to our Core data Manager

9

Our existing manager IO version when i go to update the customer data to enter his more details like, postal code and address etc - i couldn’t find more box to fill up
Please advise

10

Try sharing a screenshot of the Customer “Edit Form”, this should have been created during the Integration Setup or Onboarding process.

11

This is created before integration process, means this is existing data.

Existing manager
Existing manager605Ă—876 12.1 KB

12

I have shared the screen please assist accordingly

13

Ok,
did you have successfuly onboarding ?

14

Not yet

15

Not yet - Please keep assist on priority - we have less time for onboarding and ZATCA EGS integration…

16

Test Business
Test Business540Ă—729 10.5 KB

Existing manager
Existing manager605Ă—876 12.1 KB

17

I will contact you to resolve the issue.