I am doing online trading and sometimes customer will pay extra amount due to payment gateway issue.
For example, $75 item and customer paid RM80 because ATM machine don’t accept $1 and $5 bills.
I have created Customer OverPayments under liabilities and do the refund of $5
I don’t know where was my mistake and how to overcome this because i mostly deal with cash customers and over period of times, there is $29 as customer credit direct deduct from my new cash customer invoice.
and the transaction listing
Thanks and appreciated