I have had a few cash withdrawals from the bank statement that needs to be allocated to a cash account for the business. I’ve marked the Account as Inter Account Transfer and the Received In under the correct cash account, but the receipt does not appear under the cash account. Does anyone know what I’m doing wrong?
You need to show the full edit screen, and the Edit screen of the Cash Account setup
I’ve dealt with the inter account transfer tab in another business, but with this one importing bank statements, I figured it would not be needed as the cash withdrawals are already logged in the transactions. Do I need to delete them from the payments tab and manually create them in the inter account transfer tab?
I’ll have to leave it up to others to answer that. Never imported bank statements so no idea how they work, sorry.
Yes you need to delete the imported cash withdrawal transactions and enter Inter Account Transfers manually
If you’ve imported a statement with an inter account transfer under a payment, you need to create a corresponding receipt.
Enter a new receipt to match the inter account transfer you imported.
I am experiencing the same issue. I think this is a bug.
Steps to reproduce:
- Import a bank statement into receipts.
- Make sure one of the transactions in this bank statements is something like a ‘cash deposit’.
- Edit this transaction in manager.io and set the ‘Account’ to “inter Account transfers” received in ‘your_cash_account_name’
- This transaction does not show up in the inter account transfer tab, and it does not affect the balance of ‘your_cash_acount_name’. It looks like it doesn’t exist.
- If you create a manual cash receipt, it does affect the balance in ‘your_cash_account_name’, but the bank transaction record is still not affecting the balance of that cash account.
It doesn’t make sense to me that you can log a transaction to an account, and then have it not show up anywhere.
Hello @AmateurAccountant,
Welcome to the forum.
Indeed, but this by design to ensure that imports of different bank accounts do not overlap and result in duplication.
So this wouldn’t be a problem if this transfer took place for two accounts that are both being imported.
This is a problem, however, when one of the accounts is kept manually.
I have already discussed this in this other topic
I think it’s time this made it into ideas






