Hi
I am using cloud version. I put all the opening balances of customers and supplier. when I receive the payments from customers or paid to supplier against the opening balances but system deduct these receipts or payments from non due invoices instead of opening balances. Please can you assist to solve this problem.?
How did you enter the opening balances?
It seems ike you did not enter them correctly as indicated in the guide
I put opening balances of customer and supplier in Journal. but when I put in the name of customer opening balances then it shows negative.
Please follow the instructions here
Set starting balances for customers
and
Set starting balances for suppliers
Once you have done that, everything will work perfectly
@ALP Kindly read these guides on how to properly enter Starting Balances.
Set starting balances for customers