No backup attachments

Cloudversion: 25.8.9.2577

When backing up, only [Emails] and [History] are backed up.
Attachments are no longer backed up.
So when restoring that backup, the attachments are no longer clickable, paperclip no longer appears.
Is the omission of the option to backup the attachments intentional?

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Confirming this change cloud version.

I’m rewriting backup function and temporarily it’s not possible to download attachments as backups. I’m hoping to finalize this today or tomorrow and new backup screen will make it possible. One thing that I’m solving is that when SQLite database grows very large (over 10 GB), current backup function doesn’t scale well, new backup screen will be able to prepare and download backup of database of any size.

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Good job @lubos

Good to know Managerio will be able to handle backups of that size and dimension.

That is really dangerous bug for users who are not aware of this change.

Silently producing partial backup is really the worst type of backup bug possible. It leaves the user thinking they have taken correct precautions but are in fact very exposed. User detection of the deception requires reloading the backup and quite thorough testing, which very few users will recognises is required.

For example if a user

  • backup their business
  • try significant changes
  • Don’t like so revert from backup
  • use their restored business for some time

Eventually they will find all their attachments have disappeared.

Please add a warning on any runtime which has and incomplete backup function that backup is not currently fully functional.

In the meantime user should copy the business file from the application data folder to perform a backup. Cloud users can’t backup.

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Fortunately not :smile:

I tested the backups from https://cloud.manager.io/ and these backups had all their attachments still attached.

That’s not a bad idea