Something did change with the way the bank accounts and bank transactions pages look and work.
After importing the transactions you are in the Bank Transactions page. I switch to the Bank Accounts page where there is a column showing uncategorized transactions, which means the ones that haven’t yet been marked off against invoices. If you click on the number showing how many such transactions you have you will get a list of all the imported transactions and their details.
I usually open a second copy of manager in another browser tab at this point as I find it helps to have the list of customers open as well as the bank transactions. It’s annoying and time consuming to be closing one page in order to see the other so I open both.
I go to the bottom of the list of imported transactions and work my way up so that I can start with the oldest payment made by a customer, in case they make subsequent payments.
Taking the first transaction, I switch to my list of customers and search for the person whose transaction I want to match. This brings up only that person’s name. There is a right hand column called accounts receivable. Click on the dollar amount in accounts receivable column and you will get a list of all their invoices. I have the outstanding ones sorted to the top. You may have to sort them this way. I check that the details the customer has put into the bank transaction i e invoice number and amount are the same as what’s in the invoice. They are often not so I check. People get the invoice numbers wrong and sometimes pay the wrong amount. Mostly they match up but we do get quite a few with errors so we have to check and then figure out solutions.
If the details match, go back to the bank transaction list, click on edit next to the transaction you are matching up. This gives you a receipt page. There is a row of boxes, item, account, description, qty, unit price, amount. I skip item, in suspense I type accounts receivable (it auto fills), I skip qty, unit price already contains the amount of the bank deposit. Click save.
I go back to the customer page and type the customer name into search again. Click search and it should clear the transaction you just matched and change the colour next to it from red to green.
If you are trying to match a cheque deposit with more than one cheque from different people, just add lines to the rows in the receipt page and break the deposit amount up into the right amounts for each person’s cheque so you can match each one to the right invoice number.
This suits our system. You might need to use some of the boxes in the receipt which I skip if your system needs it.
Hope this helps.