Manager error

I tried sending to bugs@manager.io and that failed also…
Tonight I tried to send an invoice, It sugested I download the latest version for Linux Mint. After downloading the latest version, Now manager.io won’t open…

I am writing this from a nother linux distro or another version of linux mint located on another hard drive but the same computer.

When I tried to import the backup into this version of manager .io. I got this error message below.
I’m not sure what else I can do. On my other Hard drive the thing won’t even open. On this drive, I cant retrieve backup.

Help!
Internal Error

Sorry, something went wrong.

Please report this error to bugs@manager.io.

If possible, please attach your Manager backup file so we can reproduce this problem internally.

Also, please include the following information in your error report:

15.2.0 (Desktop)

System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.
  at System.Collections.Generic.Dictionary`2[System.Guid,System.Type].get_Item (Guid key) [0x00000] in :0 
  at Manager.Serialization.GetTypeByGuid (Guid guid) [0x00000] in :0 
  at Manager.ApplicationData.Get (Guid entityId) [0x00000] in :0

The first thing to try is updating your Manager software from https://www.manager.io/desktop/download. Yours is almost two years old and many hundreds of updates out of date. If your problem remains, reply to this post and I will elevate it as a bug. That gets the fastest attention.

I tried to remove and re install the latest version 3 times already,

bob@bob-desktop ~ $ /opt/manager-accounting/manager-accounting

Unhandled Exception:
System.TypeInitializationException: An exception was thrown by the type 
initializer for <Module> ---> System.TypeInitializationException: An 
exception was thrown by the type initializer for ank1Ⴐ.ႠႳႨ ---> 
System.ArgumentNullException: Argument cannot be null.
Parameter name: obj
   at ank1Ⴐ.ႠႳႨ.Ⴈ () [0x00000] in <filename unknown>:0
   at ank1Ⴐ.ႠႳႨ..cctor () [0x00000] in <filename unknown>:0
   --- End of inner exception stack trace ---
   at <Module>..cctor () [0x00000] in <filename unknown>:0
   --- End of inner exception stack trace ---
   at ManagerDesktop.Program.Main (System.String[] args) [0x00000] in 
<filename unknown>:0
[ERROR] FATAL UNHANDLED EXCEPTION: System.TypeInitializationException: 
An exception was thrown by the type initializer for <Module> ---> 
System.TypeInitializationException: An exception was thrown by the type 
initializer for ank1Ⴐ.ႠႳႨ ---> System.ArgumentNullException: Argument 
cannot be null.
Parameter name: obj
   at ank1Ⴐ.ႠႳႨ.Ⴈ () [0x00000] in <filename unknown>:0
   at ank1Ⴐ.ႠႳႨ..cctor () [0x00000] in <filename unknown>:0
   --- End of inner exception stack trace ---
   at <Module>..cctor () [0x00000] in <filename unknown>:0
   --- End of inner exception stack trace ---
   at ManagerDesktop.Program.Main (System.String[] args) [0x00000] in 
<filename unknown>:0
bob@bob-desktop ~ $

Go to http://www.mono-project.com/download/#download-lin and upgrade to the latest version of Mono from there.

My guess would be that your Linux Mint has outdated version of Mono.

NO! My linux mint is 100% up to date including mono. Is there anything
else I can try, it all started by errors when emailing invoice. then I
read I had to upgrade to the latest manager.io and now nothing. It won’t
even load up. When I try to execute the file, here is what I get via
terminal:

bob@bob-desktop ~ $ /opt/manager-accounting/manager-accounting

Unhandled Exception:
System.TypeInitializationException: An exception was thrown by the type 
initializer for <Module> ---> System.TypeInitializationException: An 
exception was thrown by the type initializer for ank1Ⴐ.ႠႳႨ ---> 
System.ArgumentNullException: Argument cannot be null.
Parameter name: obj
   at ank1Ⴐ.ႠႳႨ.Ⴈ () [0x00000] in <filename unknown>:0
   at ank1Ⴐ.ႠႳႨ..cctor () [0x00000] in <filename unknown>:0
   --- End of inner exception stack trace ---
   at <Module>..cctor () [0x00000] in <filename unknown>:0
   --- End of inner exception stack trace ---
   at ManagerDesktop.Program.Main (System.String[] args) [0x00000] in 
<filename unknown>:0
[ERROR] FATAL UNHANDLED EXCEPTION: System.TypeInitializationException: 
An exception was thrown by the type initializer for <Module> ---> 
System.TypeInitializationException: An exception was thrown by the type 
initializer for ank1Ⴐ.ႠႳႨ ---> System.ArgumentNullException: Argument 
cannot be null.
Parameter name: obj
   at ank1Ⴐ.ႠႳႨ.Ⴈ () [0x00000] in <filename unknown>:0
   at ank1Ⴐ.ႠႳႨ..cctor () [0x00000] in <filename unknown>:0
   --- End of inner exception stack trace ---
   at <Module>..cctor () [0x00000] in <filename unknown>:0
   --- End of inner exception stack trace ---
   at ManagerDesktop.Program.Main (System.String[] args) [0x00000] in 
<filename unknown>:0
bob@bob-desktop ~ $

I think that I could install successfully if I deleted:

/opt/manager-accounting/manager-accounting

The entire contents of the folder, because I have the latest backup
anyhow, should I try this?

Oh and thank you so much for all the phone conversations we’ve had over
the years. I have been your supporter since day One Lubos.

You probably don’t remember me but that’s OK too :slight_smile:

What’s the version of Mono you have currently installed?