Issues with Qty to deliver option in Customers

1

Hi guys. I see some inconsistency in Qty to deliver option in Customer tab. Could you please guide me to track actual delivered quantity while an invoice against isn’t created any other way? I clearly remember that the option earlier showed minus figure if goods delivered had no sales invoice or overdelivered. Please see attachment for more clarity.

Delivery note created already against customer Limited 1740 code:

14
142182×1576 362 KB

Qty to deliver in Customers tab:

37
372454×938 122 KB

12
122156×726 31.1 KB

I also tried creating a demo invoice to see if everything working fine:

23
232210×620 43.6 KB

After invoice Qty to deliver in Customers tab still shows billed quantity despite full quantity delivered:

41
412204×792 42.2 KB

2

You have not given enough information to understand your situation.

3

I need to track deliveries to a customer which currently isn’t traceable

4

I was not asking about your goal. I was asking for details about the transactions you are illustrating. It is not possible to understand what happened. You also did not explain what you think is inconsistent or why.