Sorry everyone, I was busy and forgot to check this page out.
It does technically work, let me explain why it doesn’t solve MY problem.
90% of our customers are normal (i.e have sales invoices and receipts)
The ones that have (payment to customer + sales invoice to customer) I tried making two customer accounts for them (i.e John , John-lend)
It happened a couple of times where the customer asked for their statements (believe it or not, they dont keep record of their balance) and I forgot to send both of their accounts to them (i.e send John but not John-lend) and they pay and zero their balance. but then I see John-lend is owing me money and call him, he says “but i payed you everything, here are the messages” etc…
so I put everything in the same customer account to get myself out of trouble.
Since everyone says that what I’m doing is wrong, then I guess I’ll revert back to the (multiple customer accounts for single customer) instead
What is the business case for lending money to your customers?
I have difficulty understanding why you would do this - you already give them credit when you invoice them for the goods and/or services you have sold to them. Why increase the risk by lending them more of your business’s money?
Since you know every receipts automatically selected by software or linked with invoices.
So you have to add new invoice for your case. you need to follow steps.
1_ Go to Special Account , create new Special account" Other Current Assets
usually we create two transactions for this case , payment and receipts .
but if you want to hide this on other invoice need to add two more post , Invoice and journal entry,
