Inventory adjustment

#1

I need help. One of our customers have returned certain goods, though it rarely happens in our company. How to adjust the returned goods to inventory location and credit customer with corresponding value? I tried credit note but then there is no option to receive the goods in any inventory location. Shall we use journal voucher? Or, is there any otherbetter option?

Thanks in advance.

#2

If you are using goods receipts, make one. If you are not, the credit note does the return.

#3

@Tut yes, we are using goods receipt, that’s fine, we can use it to receive the goods. But, how to credit the goods value to the customer and how to specify goods value to Inventory

#4

That is what a credit note does. Read the Guide.