Important bank statements through a CSV file Failed

[Erwin_Boven]

When I try to import a CSV file from ING Bank, I receive the following error message: ‘The file you are trying to import is invalid’. What should I do with this?

[Hennie]

I have send you a personal message with an additional question

[Mark]

Cash Book Import

Is the CSV file comma or tab delimited? We use comma delimited. Make sure that the first line is something similar to: Date,Reference,Description,Amount An example of 3 records including the header is below, try to import that into a test business (create a test business and enable bank and cash accounts, receipts and payments in Customize): Date,Reference,Description,Amount 01/04/2022,0,ACCOUNT MAINTENANCE CHARGE,-5388.18 01/04/2022,0,VALUE ADDED TAX,-404.11 01/04/2022,0,TRANSFER BETWEEN …