Form defaults custom fields HTML behavior

Hi there, I have actually noticed this for quite some time (>2 years) but only am raising it now.
I noticed the usage of html formatting tag in form defaults like <a>, <strong>, etc. will result in the text being push to next line even without the usage of <br/>.

From default

Output to pdf / attachment in email

The viewing in Manager.io itself has no issue

If you are trying to make type bold, use the <b> tag instead of <strong>.

How about <a>?

Your example is from a Custom Field not a Form Default. As @Tut states use . I tested the reference and can not replicate your issues in Manager v21.6.36

@eko, the custom field is setup initially and the text fields parameters are setup within form default.

Or perhaps you have initialized the text directly in custom field?

I did indeed just put the text directly in the custom field. So could you show two things:

  1. A screenshot of the complete edit screen of the custom field

  2. A screenshot of the complete edit screen of the custom theme

No custom theme is used.

Edit Screen of Custom Field

Sales Invoice > Notes & Sales Quote > Notes
Both same

Form Defaults > Sales Quote

Form Default > Sales Invoice

Once you have the above setup, you can generate PDF or view the PDF in email and you can see text are brought to next line when HTML tag is used.