I think there is something wrong with footers for sales invoices
it’s grayed out as shown and not accessible
Please provide more information as per FAQ - Manager Forum
Namely [emphasis added by me about what you need to provide]:
Do not just tell us a feature does not work. Explain what you have done and why you think there is an issue. If your question relates to an apparent software problem (rather than an accounting topic), tell us your operating system (including the version), Manager edition (desktop, server, or cloud), and exactly what you think is wrong. If possible, post screen shots illustrating the problem.
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For example, version number
Have you activated Sales Invoices?
Have you created a Sales Footer
I’m using cloud edition version 24.10.17.1891
And yes sales invoice are activate
I haven’t create sales footer yet this occoured when creating a new one … as for the image provided the name of the footer is accessable but the body of the footer is not showing
But footers elsewhere are working fine as i tested footers for sales orders
Ok i tested another business which already have footers made earlier but all my footers are gone
I mean my footers are still there and showing on the invoices but when you try to edit it you found no data
@lubos Kindly check for this issue as it’s most likely a bug
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Hi,
I’m also experiencing the similar problem.
Currently using manager cloud V24.10.21.1896.
Normally, it goes like this when creating or editing a footer:
I cannot make a new footer for sales invoice due to the content box is dissapeared, please kindly help
Thanks
Did you try using another browser?
Yes, I did with edge and chrome. Both giving the same issues (grayed out the content box)