We have multiple users and I would like to know if there is a way to find a customer created at some point in time? This does sound silly but if a customer is created and no one remembers or holds any identification of the customer name, phone number etc or anything but an approximate date of creation.
Note no transactions have been applied to the customer which limits the search options, how can the customer record be found in the estimated creation period?
We have checked auditing and can get a feel for when the record was possibly created but auditing is not intuitive at this stage, it basically tells us what action was carried out when and by who.
In addition because there is no activity for the “unknown Customer” conventional and custom reporting methods do not reveal the forgotten customer.
I have since created a “test customer” with no transactions as yet and have the same outcome.
Custom reporting has grown a lot but feel creation date maybe a worth while addition.
Auditing is still developing too so I am hoping more detail is given there too.
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