Hi all, i downloaded Manager today to get all new updates again, but then i got a error message: “The version of this file is not compatible with the version of Windows you’re running. Check your computer’s system information to see whether you need an x86 (32-bit) of x64 (64-bit) version of the pr…

See [image] Latest Update isn't running [image] Windows : 7 Manager : 20.09.74 It is working with ver no : 20.09.44

thank you but now i am getting another error. if i uninstall and download it again, does that mean that i will lose all data added to manager?

Your error message suggests an incompatible with your version of Windows and the software you are installing. So how about we start with What version of Windows are you actually running. Perhaps a screenshot What version of Manager are you actually trying to install. Please include the actual …

[image] Epic_Doors: does that mean that i will lose all data added to manager? No. None of your data is ever in the application itself. All your data is in a business data file in your application data folder. All versions of Manager call this data. See this Guide for more information: https:…

So i can uninstall and then download it again?

I have w7 and i tried to download the version that’s now available for installation via the page. Sorry, i am not in front of my desktop to check the version number. And i think the last time i update my desktop version were in July or August.

[image] Epic_Doors: So i can uninstall and then download it again? Do not uninstall anything. Update according to this Guide: https://www.manager.io/guides/22936 .

Hi Tut, thank you for the reply. I did follow the above steps… i used the alternative download, it downloads the file, but as soon as i open to run it, i get the error that another version of the product is already there. So this morning i just clicked on install, without seeing that there is 2 ve…

I don’t know what the Add/Remove Programs control panel might do, that is, whether it might try to remove all files associated with a program. So, just to be safe, make a backup of your Manager application data. (You will need to do this for all businesses you may have created individually.) For thi…

[image] Tut: I don’t know what the Add/Remove Programs control panel might do, that is, whether it might try to remove all files associated with a program. So, just to be safe, make a backup of your Manager application data. (You will need to do this for all businesses you may have created indiv…

File version vs Windows version

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Patch September 28, 2020, 8:39am 2

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File version vs Windows version

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