Error on credit note

1

Grating to all,
I create a new Credit Note as normal. Then once I rely it I receive error message as bellow

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PLEASE ADVICE

THANK YOU

2

Share the full response from the server to see the error details.

3

This is as your requested,

"requestUri": "https://gw-fatoora.zatca.gov.sa/e-invoicing/developer-portal/compliance/invoices",

"requestType": "Invoice Compliant Check",

"statusCode": "400-BadRequest",

"clearanceStatus": "NOT_CLEARED",

"validationResults": {

    "status": "ERROR",

    "infoMessages": \[

        {

            "status": "PASS",

            "type": "INFO",

            "code": "XSD_ZATCA_VALID",

            "category": "XSD validation",

            "Message": "Complied with UBL 2.1 standards in line with ZATCA specifications"

        }

    \],

    "warningMessages": \[\],

    "errorMessages": \[

        {

            "status": "ERROR",

            "type": "ERROR",

            "code": "BR-KSA-17",

            "category": "KSA",

            "Message": "Debit and credit note (invoice type code (BT-3) is equal to 383 or 381) must contain the reason (KSA-10) for this invoice type issuing."

        }

Thank you,

4

Please check the invoice you created and make sure all fields are filled in correctly.

For a Credit Note, the following fields are mandatory:

  • Sales Invoice → must be linked to the original sales invoice.
  • Reason / Note → must contain a clear explanation of why the credit note is issued.

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Without these fields completed, the credit note will not be valid or accepted in reporting.

5

I fallout all field as your reply above but same error comes again ?

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Please your kindly assistance

6

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must contain a clear explanation of why the credit note is issued.

7

Yes, it is working now

We appreciate your valuable assistance

Thank you,