Emails won't send

Hello, I have tried researching my issue already and I have not found a solution. I am trying to email invoices and statements. I get this message..

.535: 5.7.139 Authentication unsuccessful, user is locked by your organization’s security defaults policy. Contact your administrator. [BLAPR03CA0003.namprd03.prod.outlook.com 2026-06-30T16:11:24.509Z 08DED66F99FAF103]

However, I contacted my Tech guy and he looked it over and said it is all set up on my end correctly.

Any ideas?