DESKTOP EDITION CLOUD EDITION SERVER EDITION GUIDES FORUM

Emails won't send from invoices or quotes


#1

If I try to email from Invoice or quotes the caption comes up in Red : Error. Name Resolution Failure.
I hope it’s something simple but I really need some help with this ASAP please.


#2

What software version number are you using?


#3

Software version 15.0.90


#4

You should update the software, it is currently 16.1.6 if I am not mistaken.


#5

Thank you but how do I do that and will my accounts stay in tact


#6

Yes, the update of the software is very easy. Just download from the Manage website and install over the location of the software. Your file remains untouched.


#7

Fantastic that’s worked.
Thank yo so much.